Who we are

Our objective is to provide market leading consulting services by our experienced teams utilising state of the art technology and systems. Our professionals have the knowledge and experience with the life cycle management of damage, operators extra expense, business interruption and liability claims. We take great pride in our document management and dissemination of information using the best technology available.

Our offices are designed to enable the collaborative management of claims with Insurers and Insureds to facilitate the settlement of major losses. Our technical adjusting staff function as strategic loss managers, offering the security and confidence that every aspect of large claims will be planned, organised, and executed at the highest levels of industry, technical, and regulatory standards. With the ability to utilise the world’s largest independent provider of claims solutions, LWI can react to claims anywhere in the world with the right expertise. We provide our clients with on demand access to an unrivalled multidisciplinary global team any time, day or night. When a large loss occurs, our local liaison and facilities provide immediate on-site response. Our liaisons utilise their deep understanding of the local language, policy interpretation, culture, compliance and regulation to handle all aspects of the claim. In addition, our world-wide base of resources gives us the capacity and capabilities to handle concurrent complex losses.

We ensure excellent communication between all parties by being transparent and sharing all information. Additionally, structured reserve presentation, cash flow tracking and interim payment forecasting help improve decision making and ultimately reduce total cost of claims. Our professionals are sophisticated partners, who have a real-world understanding of how any large loss impacts the business of a corporation. We earn our customer’s confidence through our expertise, innovation, performance and integrity.

The company is committed to a long term program of continued expansion both through the development of young professionals and the recruitment of experienced loss adjusters with proven track records.